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Global Relocation Counselor (Remote West Coast USA)

Job Description

Alchemy is partnering exclusively with a global provider in their search for a SUPERSTAR Global Relocation Counselor to join their amazing team.

Want to join a firm that value their workforce, where you can grow and develop your skills and fulfill a successful career in the global mobility sector? Then this is the ideal role for you!

Full-time remote working from home on the West Coast USA is available!

Scope of the role:

  • Managing the relocation life cycle for international assignees
  • Coordinating international and domestic relocation services
  • Deliver excellent customer service at all times
  • Managing the household goods shipping process
  • Act as the main point of contact for client HR contacts and relocating employees
  • Oversee and manage third-party services
  • Provides ongoing global relocation support and advice to assignees
  • Answering queries relating to international and domestic moves
  • Advising on policy and process
  • Ensuring client and customer satisfaction at all times
  • Handling invoicing

Skills required:

  • Ideally 3-6 years experience in International and/or Domestic Relocation
  • Previous experience working for a Relocation Management Company
  • Sound understanding of international mobility and assignment services
  • Excellent customer service and communication skills
  • Great analytical and problem-solving skills
  • Excellent organizational and time management skills
  • Advance IT skills using Microsoft Office products
  • Associate or Bachelor’s degree preferred
  • Full right to live and work in the USA