Our client, a well-respected removals company, are looking for and experienced Import Export Supervisor to join their team based in Mildenhall, Suffolk.

Responsibilities:

Training and supervision of Move Coordinators' daily duties.
Monitor staff operations and system procedures to ensure that they are carried out in accordance with the Company Manual and expectations.
Consultations from H.M. Customs, as well as tariff calculations and submissions.
Closely monitor shipment operations and schedules.
Customer complaints are handled, addressed, and measured.
Analysing the Department's need for any corrective or preventative measures.
Discuss rates with contractors.
Agent quotes are calculated and presented.
Authorizations for purchase invoices.
Invoicing.
Auditing of internal files.
Prepare and send a Department Profit & Loss statement to Managers monthly.

Requirements:

Previous experience within the removals or shipping industry is required
Supervisory and people skills are important.
Understanding of Microsoft Word and Excel at a basic level.
Computer and literacy skills are essential.
Confident and courteous communicator, well-organized, and capable of working independently.
Where new procedures are necessary, the ability and initiative to implement or adapt new processes is required.

To find out more, please reach out to Alchemy today!

Job Description