A leading service provider in Rotterdam is looking to hire a Junior International Moves Logistics Coordinator with exceptional customer services skills to join their team.
The main objective is to provide high-quality moving service to clients and customers, supporting them throughout their relocation process!
This role will manage the all-around move management function to an extensive international client base, covering Air, Sea and Road Freight.
Coordinate and manage the logistics process for household goods move, overseeing the process from initiation to completion
Liaise with shipping lines/airfreight agencies and subcontractors to arrange are, road and sea shipments
Ensuring all shipping documentation required for import and export and completed
Ensure the household goods shipments are carried out in accordance with agreed terms
Liaise with customers and ensure excellent customer service is delivered at all times
Prepare and update relocation status reports
Produce invoices to clients
1-2 years move coordination, logistics or freight forwarding experience is preferred
Strong Customer Service skills
Comfortable with MS Office applications and CRM systems
Knowledge of import, export, shipping, and logistics is highly advantageous
Ability to multitask and meet strict deadlines
Strong communication and numeracy skills
Ability to work full time (37-40 hours/week)