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Air Import Specialist

Job Description

We are working with a Freight Forwarding company in Middlesex who are looking for an experienced Air Import Specialist.

As the Air Import Specialist, you will be liaising with customers to coordinate air shipments.


  • Liaise with clients regarding Air Freight shipments
  • Understanding SOP requirements
  • Advising clients of changes to planned shipments or deliveries
  • Maintaining the company database
  • Support the Client Manager in development projects
  • Visit clients when required
  • Respond to all queries coming into the company
  • Supporting Origin teams

Skills required:

  • Experience in Air Freight
  • Experience using custom entry systems, CCSUK/Cargowise
  • Experience working with perishable items is desirable however not essential
  • Knowledge of ETSF processes
  • Excellent customer service skills
  • Ability to work under pressure and meet tight deadlines
  • Please note, this position involves shift work; 10am -10pm - 4on/4off shifts