Back to Job Search

Corporate Housing Coordinator, Relocation Services

Job Description

A new opportunity is available in Buenos Aires for an Account Manager to support a regional client portfolio.

This position has the opportunity to work remotely from a home office, full set up and equipment will be provided.

The main responsibility is to provide high levels of customer service support and client account management, providing advice on all related corporate housing and accommodation queries.

Duties and responsibilities include:

  • Identify best housing options available and confirm availability, amenities, packages, and pricing

  • Receive and respond to client requests (primarily across the LATAM region)

  • Create client proposals for each inquiry; ensuring understanding of the clients housing needs and requirements

  • Create and remit all required accommodation booking documentation to the company’s operations and accounts department

  • Conduct guest touch-point calls and/or emails to ensure a positive guest experience

  • Participate in after-hours maintenance emergency contact, on rotation

  • Assist with customer service related calls and/or emails and resolve any issues reported in an immediate and timely manner

  • Participate in special business projects as required

Requirements:

  • 3 + years’ experience working in Relocation, Destination Services or in Hospitality/Real Estate

  • University degree is preferred but not essential

  • Prior relationship management experience 

  • High degree of self-discipline and accountability to excel while working from home

  • Exceptional analytical skills and highly organized

  • Excellent telephone skills and manner with the ability to interact in a friendly and professional manner

  • Strong relationship building skills

  • Ability to thrive in an ultra-fast-paced environment

  • Strong IT skills in Microsoft word, Excel, and PowerPoint