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Alchemy is partnering exclusively with a renowned international mobility provider in the search for a key client Global Mobility Specialist.
The Global Mobility Specialist will serve directly as the global mobility and relocation subject matter expert and point of contact for a key Technology client.
Full time remote working from home available in UK.
Key duties of the Global Mobility Specialist include:
Please apply to Alchemy today to find out more!
Global Mobility Specialist
Job Description
The Global Mobility Specialist will serve directly as the global mobility and relocation subject matter expert and point of contact for a key Technology client.
Full time remote working from home available in UK.
Key duties of the Global Mobility Specialist include:
- Serving as the global mobility specialist and direct point of contact for a key Technology client account
- Managing the international relocation processes for high level corporate executives and VIPs
- Delivering client relocation policy and programs to assignees across EMEA
- Maintaining an in-depth understanding of client global mobility and relocation policy
- Project management of the delivery of global mobility services not limited to; relocation management, destination services, immigration, language and intercultural training, serviced apartments etc.
- Partnering to develop and implement client specific plans and service strategies with the regional lead to ensure revenue, volume and profit goals
- Liaising with the EMEA Mobility team to ensure high level client expectations
- Maintain and enhance client account relationship by professional communication with stakeholders and global assignees
- Collecting and presenting account feedback on products, service delivery, operational processes and issues disrupting client goals
- Ensure that client needs are met in a timely efficient manner through delivery of excellent service
- Participating in special projects as needed, including client presentations and vendor training
- Regular interaction will vendor partners to ensure successful delivery
- Continued engagement with client stakeholders and executive assignees
- Recording relocation policy exceptions and communicate trends whilst recommending actions to reduce costs/add value
- 5 years + experience working in Relocation, International Mobility and/or Assignment Management
- Advanced knowledge of international relocation policies and programs
- Ability to serve as mobility subject matter expert partnering with a key Technology client
- Proven project management skills, with the ability to meet deadlines
- Superior customer service and client relationship management skills
- Ability to think and work strategically and make decisions
- Natural ability to problem solve
- Excellent verbal and written communication
- Advance IT skills
- Cultural awareness
- Team oriented
Please apply to Alchemy today to find out more!