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Immigration Consultant

Job Description

Our client, a multinational relocation company is looking for an Immigration professional to join their team in Hong Kong.
This position will serve as the Immigration Consultant supporting clients with visa and immigration issues and immigration advice.

The successful immigration consultant will provide end to end services for corporate clients and consumer clients.

Duties of the Immigration Consultant but not limited to:

  • Be the main point of contact for Immigration related matters

  • Maintain and manage client and assignee files

  • Manage the visa and immigration application process from start to finish

  • Ensure that all cases are filed/archived in accordance with ISO/Group criteria. 

  • Efficiently prepare complete and accurate applications for visa filing, in accordance with the Immigration process and in respect of contractual SLA's and internal KPIs

  • Advise clients regarding expectations, expenses, timelines, and service options

  • Liaison with relevant internal departments such as Account Management Assignment Management and Finance teams

Skills and Experience of the Immigration Consultant but not limited to:

  • Over 2 years of visa and immigration experience in a similar position/relevant immigration experience

  • Strong IT skills MS office, Outlook, etc.

  • Immigration case management experience

  • Capability to prioritise tasks and meet deadlines

  • Excellent Communication and organisation skills

  • Knowledge of Immigration Law would be advantageous, but is not essential

  • Experience dealing with the government and other stakeholders for visa and immigration related issues

  • Fluency in English and Chinese 

  • Bachelor’s Degree preferred