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National Account Move Coordinator

Job Description

Our client, a highly respected corporate and residential moving company is seeking a National Account Move Coordinator to join their team in Long Island, NY. 

The successful candidate will have experience within the Household Goods Moving and Relocation Industry.

National Account Move Coordinator responsibilities:
  • Manage corporate international moves for clients, overseeing the process from initiation to completion
  • Providing accurate guidance and advice to corporate clients regarding the relocation process and their international moves
  • Partner with the client to fully understand needs and advise on procedures
  • Serve as the go to point of contacts for the client regarding their international household goods move
  • Deliver high levels of support and customer service at all times
  • Liaise with clients and corporate accounts to arrange pre-move surveys
  • Follow up on the quotation with the account/client
  • Liaise with shipping lines/airfreight agencies and subcontractors to ensure that goods are shipped in line with clients’ expectations
  • Process any documentation necessary to ensure service delivery
  • Produce invoices to clients and corporate accounts and liaise with internal Accounts department to ensure payment is received within agreed terms
  • Liaise with insurance brokers and client in the event of a claim
  • Ensure the shipment is carried out in accordance with agreed terms
  • Visit corporate accounts to build upon existing relationships
Requirements:
  • Previous coordinating experience within the Moving and Relocation industry is essential
  • Organised with a keen eye for detail
  • Knowledge of MoversSuite Software is desirable
  • Ability to work to tight deadlines
  • Proficiency of Microsoft Office

If you would like to apply, reach out to Alchemy Global Talent Solutions today!