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Relocation Consultant

Job Description

A fantastic opportunity is now available for a Relocation Consultant to join a Global Mobility provider in the USA.

You’ll be responsible for overseeing assigned client relocation programs, whilst managing and consulting on the end-to-end international relocation process.
With a target to ensure excellent, you will ensure client and assignees satisfaction, providing support and guidance during their move.

Responsibilities Include:

  • Constantly provide an excellent relocation experience for the client, assignee and their families 
  • Manage and coordinate the household goods moving process 
  • Be the main point of coordination between service partners and assignees
  • Manage costs and expenses connected to the relocation process and minimise expenses
  • Support and arrange third party relocation and immigration services
  • Ensure shipments and correctly documented for customs clearance to avoid delay 
  • Update assignees of the status of their relocation 
  • Explain and outline relocation policies to the assignees 
  • Updating records with accurate data in a timely manner

Experience required:

  • GMS and/or CRP qualification would be preferable
  • Proven experience in Global Mobility, Moving and Relocation 
  • Good knowledge of the international relocation and household goods logistics process
  • Bachelor’s degree ideal or an equivalent combination of education and experience
  • Excellent communication and negotiation skills
  • Great customer service 
  • Performs well under pressure 
  • Ability to work remotely from home