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Immigration Consultant

Job Description


Our client, a multinational relocation company is looking for an Immigration professional to join their team in Hong Kong.
  
This position will serve as the Immigration Consultant supporting clients with visa and immigration issues and immigration advice.

The successful immigration consultant will provide end to end services for corporate clients and consumer clients.

Duties of the Immigration Consultant but not limited to:

Be the main point of contact for Immigration related matters
Maintain and manage client and assignee files
Manage the visa and immigration application process from start to finish
Ensure that all cases are filed/archived in accordance with ISO/Group criteria. 
Efficiently prepare complete and accurate applications for visa filing, in accordance with the Immigration process and in respect of contractual SLA's and internal KPIs
Advise clients regarding expectations, expenses, timelines, and service options
Liaison with relevant internal departments such as Account Management Assignment Management and Finance teams

Skills and Experience of the Immigration Consultant but not limited to:

Over 2 years of visa and immigration experience in a similar position/relevant immigration experience
Strong IT skills MS office, Outlook, etc.
Immigration case management experience
Capability to prioritise tasks and meet deadlines
Excellent Communication and organisation skills
Knowledge of Immigration Law would be advantageous, but is not essential
Experience dealing with the government and other stakeholders for visa and immigration related issues
Fluency in English and Chinese 
Bachelor’s Degree preferred